Our Guarantees & Shipping Promise

We stand behind every order. Here's what you need to know.

✅ Epic Panels Guarantees

On-Time Delivery Guarantee

For pre-orders, we set firm deadline dates for each collection. If your order doesn't ship by that date, we'll give you a 10% refund on your order—no questions asked. We take deadlines seriously.

Damage-Free Guarantee

Comics are precious. Every order ships in rigid mailers with protective padding. If anything arrives damaged, send us photos and we'll replace it free of charge. Period.

Quality Guarantee

Every comic in our store is hand-curated and quality-checked before shipping. If you receive a defective or misrepresented item, we'll make it right within 30 days.

30-Day Return Policy

Not happy? Most items can be returned within 30 days for a full refund. Pre-orders can be cancelled within 7 days. Shipping costs are non-refundable.

📦 Shipping Information

Domestic Shipping (USA)

• Standard Shipping: 5-10 business days
• Expedited Shipping: 2-3 business days
• All orders include tracking
• All orders include insurance

Packaging Standards

Every comic order is packaged with care:

• Comics wrapped individually to prevent bending
• Packed in rigid cardboard mailers
• Surrounded by protective padding
• Tracking and insurance included

International Shipping

Currently, we ship to US addresses only. We're working on international options—check back soon!

Why Our Guarantees Matter

Comic books are more than purchases—they're investments in stories you love. We respect that. Our guarantees exist because we're comic fans first. We want you to get your books on time, in perfect condition, every time.

Any questions? Contact us anytime.